Track your order
Enter your order number and billing email to see your shipment status.
Track Shipping — Important Information for tik.cards Customers
Quick answers to the most common tracking questions.
Standard shipping may show fewer tracking updates
It's normal for standard shipping to go several days (even up to a week) without a new update. This does not mean your package is lost or stuck. It's still on the way — the tracking system just updates less frequently.
We do not have any additional tracking information
We see the exact same tracking updates you see. Unfortunately, we can't provide more detailed info than what's shown on the tracking link.
Check tracking on an alternative page
You can also check your tracking number here: https://www.17track.net/en
Status: "Attempted/Unsuccessful (physical) delivery"
Please contact your local post office (state post) to arrange a new delivery or pick up your package.
We don't have the exact post office address, but it's usually your nearest local post branch.
We cannot change, modify, or reroute a package after it has been shipped
Once the package leaves our warehouse, we are unable to change the address or cancel the shipment.
Only DHL shipments can be rerouted (extra fee)
If you selected DHL Express, the package can be rerouted for a €12 fee, charged by DHL. Please contact us as soon as possible if this is needed.