Shipping & delivery

How long until my SIM arrives?

Same-day shipping before 14:30 CET. Real estimates based on your country. No fluff.

Your estimated delivery

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Standard shipping with tracking
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DHL Express shipping
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All shipping zones

Click any zone to see the full list of countries.

Zone Standard shipping with tracking DHL Express shipping

Express shipping available at checkout. All times in business days, after dispatch.

How shipping works

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1. We ship from EU

Your SIM is dispatched from our EU warehouse via tracked mail, same day if you order before 14:30 CET on a business day.

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2. Local post delivers

Most EU countries: 2–7 business days. Worldwide: 7–20 days, depending on your local postal service.

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3. Insert SIM, enjoy

Pop it in your phone — TikTok detects your new region instantly. No setup, no apps, no recurring fees.

Important notes

When will my order ship?

Same day if ordered before 14:30 CET on a business day (Mon–Fri). Otherwise, the next business day. We're closed on EU public holidays.

Why is shipping to my country slower?

Once we hand the package to the postal carrier, transit time depends on your country's postal infrastructure. We always ship the same day; the journey time varies by destination.

Can I pay for faster shipping?

Yes — DHL Express is available at checkout for faster delivery (typically 1–5 business days worldwide).

What if my package is delayed?

If you chose a tracked option, you'll get a tracking number by email after dispatch. If anything goes wrong, contact us and we'll help.

Are there customs/duties on my order?

Packages shipped outside the European Union may be subject to customs formalities, including import duties, VAT, and excise duties — these are charged by your country and paid by the recipient.

How do I track my order?

Once your order ships, you'll receive an email with a tracking number. You can also use our order tracker with your order number and email.

Order today, ship today

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